Archive for the ‘Teachable Moments’ Category

A Better Way to Paper the House

Saturday, June 7th, 2008

It’s no secret that early word of mouth is the key to a successful run. That’s why it’s a common business practice to fill the house with all your friends and industry folks that first cobwebby week of a run, so that the engine of buzz can get primed. Except there’s a pretty major caveat to papering - the practice often floods the tank, filling the books with reservations that never show up. It’s hard to shake the assumption that theater that you can see for free isn’t theater worth seeing, and so papered seats aren’t really taken as seriously as they should be.

That, surprisingly, all changes with $1 comps. I gotta hand it here to Ken Davenport - that unsettlingly bottom-line-oriented Off-Broadway producer from the iPhone commercials (I’m personally unsure about the idea of a producer using remote technology to conveniently monitor lurker comments and feedback on fan sites and twitter those comments back to his director- but to each his own process). However you feel about his perspective, Ken certainly knows how to work an audience, and that’s worth reading his thoughts.

$1 Comps is a freaking great idea - and it’s withstood the rigors of Ken’s real-world test. It subverts the psychological damage of perception that “free theater” has to overcome - 96% of the comps in his experiment were redeemed. Yeah, that’s right - he tested the idea, collected data on it, and executed it. Remember we were talking about that? He’s also identified ways of making the $1 comp practice better next time around - by reducing the workload on the box office, for instance. Worth a look!

That is the Question: To Blog about the Process or Not… To… Bl… You Get it.

Monday, May 12th, 2008

Continuing where Don left off, Mac over at SlowLearner hosts a debate featuring dv and the Chicago StreetBlogging Gang today… It’s interesting stuff, and it gets to the heart of a central question facing the (gag) theatrosphere.

It might help your theater understand what’s at stake when you choose to blog about your work or whether you can’t take the potential heat - and maybe how to improve the content you’re already putting out there.

The Designed Reading

Sunday, May 4th, 2008

I’m digging the concept of the designed reading right now. Just ran one, and New Leaf and Side Project both have something along those lines in the works. It’s like not baking the whole cake, but instead taking the batter you have and making cute little cupcakes with just a dollop of frosting. And they fly off the shelves.

There’s something about that forcibly abbreviated process of rehearsing and doing a quick and dirty design for a one-off reading that creates the right kind of energy. Design choices get spare, slim. Performers and Designers both improvise in the moment, and the audience can sense that palpable uncertainty… and they rally behind any brazen fearlessness that the performers adopt to get through that uncertainty.

They make a great low-cost fundraiser, and they make a good atmosphere for an appreciative audience - the party or cabaret atmosphere can be molded into some pretty entertaining formats that really make for a good time that perhaps means a little more.

I think the audience is willing to go a little further when they know it’s a crazy one-time only event - like a reading of experimental material with just a bit of design to give the piece some weight, or a 24 hour play festival. That willingness opens them up when they’d normally close down. Just check out these faces, standing and kneeling and curled up on the lobby floor:

Oh, and seriously: Thanks and thanks (and thanks). I am freaking humbled by comments like these, when people are moved to speak up for me. I’m enough of a loudmouth as it is. It’s no secret among my friends that I was gunning for a “They Wuz Robbed” nod from TOC this year - as far as I’m concerned, if Grant Sabin won it, it’s the best award in town. It’s also incredibly exciting to me that Jess H., Jared M. and The Dining Room WERE recognized this year, and Steve P. is up for a Soundy Jeffy for Faster. These are people who I believe in, because I’ve seen what they can do with that support.

Connecting with the Audience

Sunday, April 27th, 2008

Two experiments that can help us understand how big this task really is:

1.) Internationally reknowned playboy and violin virtuoso Joshua Bell played a trick on commuters with the Washington Post. He dressed in clothes that might be described as Wrigleyville chic and played six challenging and downright magical classical pieces “like a God” on a multi-million dollar Stradivari - all this across from an Au Bon Pain.

Only a few brave souls so much as slowed to listen, and there was uncomfortable shuffling in lieu of applause. (natch)

2.) Building Stage is developing their next production, Master Builder, publicly on their blog. The goal:

We really wanted to use the blog as part of our process, something that was integral to the creation of the work, as well as a tool for opening up our process to our growing family (company members, collaborators, audience) to witness, comment on, and influence.

After starting two weeks ago, the production team has 10 posts on a broad range of production topics, including Sound Design, Props shopping, costumes, themes and directorial concept, and of course, marketing. Comments so far from folks uninvolved with the project: 1 - an interior decorator. (that’s a good start for two weeks on a blog, no?)

We’ve been chatting at New Leaf about audience experience for a while and what we’d ideally like an audience member to take away from each experience with us and our work. Over the years we’ve cooked up a number of different methods for teasing those experiences out of them. In marketing speak, this has been about changing the positioning for our theater - getting our audience to shake up their expectations of a storefront theater by experiencing us in different and unexpected contexts - at work on our blog, on their iPods - and also about integrating each world of play into a greater “world of the company” via our mission.

Theaters actually experiment with the audience/artist relationship a lot in the hopes of drumming up new interest - but the audience is uncomfortable with unexpected contexts for our work, and often gets confused, scared off, or dismissive of innovative tactics. Audiences are smart, and they are universally agile when it comes to protecting their time and interest from the possibility of public performance by disengaging from a pitch, request, or an uninvited interaction in under 15 seconds. That’s the amount of time you have to close the deal, so if you spend it trying to close the deal, you’ve already lost.

The calculated smell of popcorn works wonders for movie theaters, for example…

This all leads me to think that saying that we “experiment” with audience interaction isn’t really accurate - this ain’t no lab we’re running. We downright gamble with pet ideas that we think will work, and are usually less than scientific about using data and controls alongside with real innovation. If we somehow learned the discipline of statistics and combined it carefully with our street performer instincts that can reengage a wary patron, we might actually take away firm knowledge and show the world something it hasn’t seen before. That ultimately means change that is slower than theaters want, but faster than marketing professionals, boards, and other suits think is possible.

I think we can all agree: it’s nice to have that great music shared on the way to work, isn’t it? Maybe that should be a more regular part of our lives.

Oh, and to the Building Stage, who is creating a fairy tale world for the Master Builder out of elements found at IKEA, may I suggest this lamp to be used as a practical, it’s worked wonders for us in the past:

Where to find the Good Stuff

Friday, April 25th, 2008

Way to go, Chris, Kris, and Tony. For those of you that haven’t read the web-only companion article to this week’s “side of Lance Baker” on the cover of TimeOut Chicago this week on making it as an actor, it’s a nice little piece on the central question on what seems like everyone’s mind as the NEA is flushed and the government gets out out of the philanthropy business - Do we deserve to get paid for this work? And even if so, who should make it a priority to do the paying - the audience, the society, or ourselves? As much as I’d love to lament the alarming reduction in local, state and federal funding for the arts, it’s becoming more and more apparent that it’s time to solve the problem of funding our work on our own. Grants are drying up due to some pretty hostile mismanagement - social sabotage, really - on the state and federal levels of government. When the tide turns back for government funding of social projects (and it will), I think we can all agree that poverty, funding for health care, relief work, and education - all of which are equally being shafted now - should be bigger social priorities than the arts. The arts need to thrive just the same, though - and that means a certain level of inventive thriftiness with our time and money.

It all gets demoralizing, though. I’m teaching some middle schoolers this week and we’re doing - of all things - a play called “30 reasons not to be in a play.” It’s unfortunately not all that ironic a title. Being in the play means rehearsal, and focus from the cast of 30 and tech crew of 8 while in a dark cafeteria watching other kids play outside in gorgeous weather. It means convincing often incredibly inflexible parents to cancel any number of poorly-scheduled piano lessons and dance lessons and baseball and soccer and errands. How can a seventh grader ask their parents to prioritize a school play when the parents don’t value the experience? It means remembering lines and overcoming awkwardness and shame to find… more awkwardness and shame and the very occasional moment of inspiration. It means being in the wrong place and not knowing what you’re doing… and doing that with absolute confidence. It means not texting your friends or checking your facebook account for nearly two hours most afternoons.

Between the parents and the teachers’ scheduling conflicts and the priorities and the dwindling resources of the school, it’s not surprising that children of this age are in a constant state of freakout. The kids are in an ideological warzone - I guess I was too, back at that age - and they haven’t been equipped to navigate it. This is why real change takes generations, not years. These kids are developing in a time of radical and chaotic change, and that will have as many crazy effects on them as the sixties had on the baby boomers.

I thought I was going to have more to say about the Europe / America contrast, but the middle school experience has boiled all of that exploration and soul searching to a central zit-on-the-nose problem: I am an American, and like many Americans, I don’t regularly practice the enjoyment of life. You know, really savoring it. I think I have it, and I pursue that enjoyment, but then life becomes about the pursuit of a bigger happiness, not the happiness we already have available to us: Walking. Eating. Sleeping. Playing. American lives are built to limit, compartmentalize, and focus the time we spend doing these things - in the name of pursuing more time and resources to enjoy these things securely. We teach our children to constantly pursue a bigger better tomorrow and we pack their lives with enriching activities when it’s really the today that needs to be improved and enjoyed. It’s just a backwards logic, and I’ve noticed it in myself rather alarmingly. I always need to walk a bit faster, eat a bit faster, and experience more and more, to the point where I’m not really experiencing anything but panic, anxiety and adrenaline. In theater, I find that human pace again, the easy heartbeat.

Maybe all this aggressive model-building and value-hunting for the future of our theater just feeds the wrong beast, and the secret to creating a new, vital theatrical audience is to follow the lead of a group like the The Heart of Gold. I think I’ve mentioned the HoG here before, and I certainly have over on the New Leaf blog: it’s a Chicago arts commune with weekly performances and quite literally a HIVE of artists and fans that come back weekly for art of all shapes and sizes. Artist and audience mix here - one night you’ll put up your work in the gallery, the next night you’ll see what your friends are doing with that puppet show. Oh, and they throw a lot of potlucks. It’s not a crowd growing like wildfire - it’s more insular and low-profile, with a small audience that grows slowly, person by person. But the people that go become regulars, thus supporting the art over the long term.

What’s the message for this new audience? Kick the Hell back, and enjoy being IN the entertainment. Enjoy the interaction, and make it a vital part of your life - for the benefit of your life. The default response to viewing a show isn’t necessarily crossing your damn arms and sitting in judgement. And there, it’s understood that art doesn’t get finished, it just gets shown again. That means we can’t be satisfied when art feels lazy and doesn’t get to the heart of the matter - but we can enjoy the process getting there. “Theater isn’t a very reliable entertainment” - my eye. That’s the wrong approach - it’s the wrong framework to view how to build a new audience. Audience members who want “reliable” entertainment will go for prescription drugs. Television is only reliable because it is carefully checked and vetted for flavor consistency, you know, like Folgers. Film increasingly attacks all the senses like a carbonated seizure. Film doesn’t work at the pace and volume of life anymore - films told at a life-like pace become low-viewership art house and independent flicks. Storefront theater is locally grown, and sometimes that means you taste a little grit, but the real revelation is in how you feel when you’ve developed a taste for the freshest stuff. You feel connected to your life again.

Theater should be sold like good food: you savor it, you discover it, and then you reflect in appreciation and conversation when the plate is empty. It’s an active experience, and it doesn’t always taste the same. Sometimes a bitter or sour taste brings out the sweetness. It demands your intelligence and an open heart, and I’d say an appreciation if not acquaintance with your local farmer / artisan. The kids get this - they’ve started bringing their parents in, helping put up pieces of the set and putting work into the play. It’s a little Waiting for Guffman, sure, but the parents become instant converts when they can participate that fully in the hobby of their child, and the child starts leading them through what needs to be done. In many ways, theater as we move forward isn’t about the play at all - It’s about the ensemble. We remember specific meals, perhaps, but we keep coming back to experience the work of good cooks.

Best of all, when global food prices shoot through the roof and throw the third world into devastating food shortages, locally-grown food is becoming a worthwhile growth market again. Through locally-grown theater we teach ourselves to interact positively with emotions, subjects, and ideas we don’t understand that are right in our back yard - ideas that are held dear by others in our community. And as Americans moving towards a hazardous political and social future, we need to be much more sensitive and adept at just that.

Wow. Been talking with way too many 12 year olds. You guys know what I’m talking about.