Posts Tagged ‘Audience’

A Better Way to Paper the House

Saturday, June 7th, 2008

It’s no secret that early word of mouth is the key to a successful run. That’s why it’s a common business practice to fill the house with all your friends and industry folks that first cobwebby week of a run, so that the engine of buzz can get primed. Except there’s a pretty major caveat to papering - the practice often floods the tank, filling the books with reservations that never show up. It’s hard to shake the assumption that theater that you can see for free isn’t theater worth seeing, and so papered seats aren’t really taken as seriously as they should be.

That, surprisingly, all changes with $1 comps. I gotta hand it here to Ken Davenport - that unsettlingly bottom-line-oriented Off-Broadway producer from the iPhone commercials (I’m personally unsure about the idea of a producer using remote technology to conveniently monitor lurker comments and feedback on fan sites and twitter those comments back to his director- but to each his own process). However you feel about his perspective, Ken certainly knows how to work an audience, and that’s worth reading his thoughts.

$1 Comps is a freaking great idea - and it’s withstood the rigors of Ken’s real-world test. It subverts the psychological damage of perception that “free theater” has to overcome - 96% of the comps in his experiment were redeemed. Yeah, that’s right - he tested the idea, collected data on it, and executed it. Remember we were talking about that? He’s also identified ways of making the $1 comp practice better next time around - by reducing the workload on the box office, for instance. Worth a look!

Chicken of the VNC: The already-obsolete design gizmo that you’ve never heard of

Sunday, May 11th, 2008

Chicken of the VNCIt’s hard to determine sometimes if technology is making our creative work better and more efficient or just more complicated in new and different ways. Part of the problem is that for most of this decade software and hardware engineers were moving in the direction of modular solutions.

Instead of building great dishwashers, they theorized that it would be better to perfect the ultimate cost-efficient fork washer, leaving you to buy an equally astoundingly cheap cup polisher on a separate basis. This gave consumers (and designers) CHOICE - now you could save a TON of money buying the exact modules they needed separately and find new ways of getting the modules and devices to work together - or you could opt for a simple all-in-one solution that kinda sorta did what you needed, and you’d pay for the convenience. This is one of the reasons that your local designer on a budget looks like some kind of Max Max-era hacker with wild eyes darting from side to side looking for bargains and a magical toolkit of gizmos that will, you know, suture a pants rip in 10 seconds or diagnose whether a light isn’t working because of a broken lamp or because the dimmer load is about to make the circuit box explode.

In this chaos, it’s always refreshing to find a multi-use tool that makes not one but ten things easier to do. It means by using it you’ll be dumping a bunch of extra junk out your toolkit in a giddy and impromptu spring cleaning.

Here’s what it does
Chicken of the VNC is such a tool. It allows designers to do one thing and one thing alone: remotely access and control another computer over a network. Like a wireless network.

But here’s what it really means
Sound designers can be more active participants in the production process. I can sit in the house, experiencing the play like an audience member would, and be editing my qLab show file at the same time. If the sound is too loud, I don’t tell the SM to hold the run and high-tail it to the booth to twiddle a bunch of knobs or wires. This kind of behavior, let’s face it, undermines my credibility as a designer, because I’m stopping the show at every cue.

Instead, I nod at the director, and as they react to the loud sound, I turn it down, from wherever I am in the house. The stage, the balcony, the grid, whatever. With a little practice, I’m fixing the sound and resetting levels before they become a problem.

And voila, I’ve become a designer who has the tools to perform as if I was onstage, reacting to impulses and adapting the dynamics of the sound to better match what I’m seeing and hearing from the performers on the stage. I can design each and every moment of the play - silence through transition - rather than spending the time that I have on 30% of the play. I can react and shape rather than dictate in preproduction what the sonic world feels like.

Here’s how it works
I’ve set up in the booth a sound playback computer, which runs the increasingly excellent and free-as-dirt program qLab to route all my layers of sound files to the various speakers in the room. Normally, I’d have to do my programming from the booth or run some kind of umbilical cable to a remote keyboard and monitor. That’s a lot of crap to lug around from tech to tech compared to a single laptop.

First, I set up a computer-to-computer wireless network from the playback computer - simple as pie from the Airport menu of most macs.

Then, I connect to that network from my laptop, again through the Airport menu.

Boom! I launch Chicken of the VNC. After some initial configuration, the playback computer shows up as a VNC server on my laptop. Bookmark that, and then the remote screen is always just a few clicks away.

On my current show, A Red Orchid’s Not a Game for Boys (opening tomorrow!), there’s this ongoing ping pong tournament that is seen by the performers “behind” a plexi screen that is theoretically along the fourth wall. Getting the sound of ping pong and sneakers through glass to come from behind the audience required a large number of replacement files to get the reverb and equalization just right. But it didn’t mean frequent trips into the stamp-sized booth that can’t comfortably fit more than one person without getting in each other’s business and grinding rehearsal to a halt.

Instead, I connected to the playback harddrive using the computer-to-computer wireless network…

Then after copying the replacement files over the ether, I used my CotVNC connection to replace the files…

All while the SM ran a run without stopping.

Not exactly razoring reel-to-reel tape anymore, is it?

The half-life of technology is getting shorter and shorter, and so it’s not surprising that Chicken of the VNC is already obsolete. Apple’s latest operating system Leopard has included a built-in VNC client accessible through System Preferences. I gotta say - I love Apple for the way that they integrate incredibly versatile applications (VNC, Samba, Ruby on Rails) into their core operating system. Like many technophiles, I trust that if something out there is worth running, it’ll probably show up in my laptop next time I upgrade the OS.

I only use CotVNC as an example because, like the excellent and free FTP application Cyberduck which can be used to manage your theater’s website, it’s a brilliant program that does just one thing that will help you in a billion ways. Technology doesn’t replace human performance, however… doing the work well still requires practicing and rehearsing with the tools you keep at your disposal.

I love applications named after poultry.

The Designed Reading

Sunday, May 4th, 2008

I’m digging the concept of the designed reading right now. Just ran one, and New Leaf and Side Project both have something along those lines in the works. It’s like not baking the whole cake, but instead taking the batter you have and making cute little cupcakes with just a dollop of frosting. And they fly off the shelves.

There’s something about that forcibly abbreviated process of rehearsing and doing a quick and dirty design for a one-off reading that creates the right kind of energy. Design choices get spare, slim. Performers and Designers both improvise in the moment, and the audience can sense that palpable uncertainty… and they rally behind any brazen fearlessness that the performers adopt to get through that uncertainty.

They make a great low-cost fundraiser, and they make a good atmosphere for an appreciative audience - the party or cabaret atmosphere can be molded into some pretty entertaining formats that really make for a good time that perhaps means a little more.

I think the audience is willing to go a little further when they know it’s a crazy one-time only event - like a reading of experimental material with just a bit of design to give the piece some weight, or a 24 hour play festival. That willingness opens them up when they’d normally close down. Just check out these faces, standing and kneeling and curled up on the lobby floor:

Oh, and seriously: Thanks and thanks (and thanks). I am freaking humbled by comments like these, when people are moved to speak up for me. I’m enough of a loudmouth as it is. It’s no secret among my friends that I was gunning for a “They Wuz Robbed” nod from TOC this year - as far as I’m concerned, if Grant Sabin won it, it’s the best award in town. It’s also incredibly exciting to me that Jess H., Jared M. and The Dining Room WERE recognized this year, and Steve P. is up for a Soundy Jeffy for Faster. These are people who I believe in, because I’ve seen what they can do with that support.

A Meme with a Pulse

Friday, May 2nd, 2008

I’ve been going over something like 2,000 blog posts that I missed while off on my honeymoon, and it looks like Don, dv, and Scott Walters got in another inevitable scrap in my absence over whether ’tis nobler in the mind to NY-LA-CHI or not to NY-LA-CHI. I’ve played peacebroker with all three gentlemen before (not that any of them want a peacebroker, because that doesn’t lead to the kind of interesting blog conversation that they want to have) and I’ve found it interesting that having that discussion flare up created more convoluted one-note shrillness than take-away insight that could end up helping new readers. On the other hand, argument it does help those readers generate their own opinions, which is a wonderful thing.

It’s the way blogging goes, but in the interest of experimentation and continuing the growth of dialogue, I’d like to propose a meme to play with the dynamics of this regional discussion.

The meme: enlist a new voice to join the theater blogging community - someone who brings a new perspective to the discussion of theater. Preferably one that is challenging to your own perspective. Some women, maybe, since they’re underrepresented? I’ve been working on a few of my friends who find themselves too busy but I think could represent the more practical side of producing theater. Someday, one of them will buckle and we’ll have some eye-opening thoughts from these geniuses. (yeah, I mean you, Tiff and Marcus…)

I tag Scott, Don, ecoTheater, and dv… natch. (and yes, Bob… I owe you a meme and I haven’t forgotten. These past few weeks have taught me new lessons I learned the hard way, so I thought I’d wait until the dust settled on them. Sumimasen.)

A Podcast with its Very Own Style

Wednesday, April 30th, 2008

I’m listening right now to one of the best Chicago Theater podcasts that I’ve come across so far - the Serendipity Theater Collective’s 2nd Story podcast.

It’s a great example of how to take the work you’re already doing and translating it with a minimum of effort to a new, distributable medium. Second Story is a regular cabaret-style storytelling event, and because it’s essentially a sound-designed staged reading, it’s a perfect format to just plop right down as a podcast. They’ve also been very wise to keep a sustainable episode schedule - they’ve been monthly since the beginning of the year. In contrast, our poor “weekly” New Leaf podcast has been on hiatus for about a month despite having material for two more episodes ready to go. That’ll teach me to take up blogging.

The Second Story podcast also works as a carrot here - the reading sounds like a fun evening, and you know clearly what to expect from that evening from the podcast - including the fact that you can expect some eye-opening honesty. You can hear the small audience laughing along, you can hear the clink of glasses at the bar in the background, in “The Girls,” you’re even given a taste of the wine selections for the evening that you WOULD be sipping if you had come to the actual event.

Podcasts and YouTube clips are a great tool to convince your non-theater going friends to take a chance on seeing a show. With a wide variety of podcasts out there - from Second Story, to New Leaf, to the Neo-Futurists, to the House, there’s a style of performance that will appeal to a wide variety of entertainment-seeker. It’s worth putting some thought into how best to “capture” your performance - which is easier than recreating it - into some kind of distributable form. And it’s not always a technological solution - I’m excited to see devilvet’s upcoming photoshopped graphic novel version of Clay Continent - it’s the perfect medium to distribute a version of that show to folks who will find it appealing, and I’d wager that it’d make them more likely to see the live version next time it comes around.

Don’t know if there are theater purists out there, but I often also have doubts about dipping our feet in other media waters - it’s a plain fact of life when there are fewer and fewer delineations between artistic media these days. The breaking down of these delineations means increased blood flow of creativity to all the organs - and yes, there’s this nagging doubt that there may be some cancer cells somewhere in there that also get fed, in the same way that fundamentalist cells have greatly benefited from having the affordable distribution system for their ideas. (I stumbled the other day, in my search for information on a Mediawiki timeline plugin, onto a white supremacist society that had created an alternative to Wikipedia that reflected their values without all that accountability to the community that kept getting in their way. I’m not linking there because - well, blood flow feeds a cancer - but yikes.)

Irrational doubt and fear of change aside, it’s happening, and it’s more important than we might think to remind people that live performance - being there in the audience - actually does matter. Remember that children raised on the internet will not have the same exciting relationship with live performance that we did growing up, unless we expose them to it. The idea that live performance is valuable is going to be increasingly underrepresented in the newer forms of media - most artistic expression other than concerts, installations and theater, really. I think it’s important, given all the larger issues with new media, for those of us who are starting to fish in other media to remember the mystery and immediacy of live performance and infuse our new media projects with that energy.

I’m also jazzed about Second Story for another reason this week - I’ll be running sound for their event in the Goodman Lobby all Looptopia night this Friday. Drop by the sound cart, stick around for the event and say hi! For those of you who don’t know what Looptopia is, look here, and for god’s sake get your plane tickets soon. There are moments where Chicago lives up to its artistic mecca reputation, and Friday’s gonna be one of them.