Posts Tagged ‘Audience’

Why I’m Not Worried by a Sleeping Theatrosphere

Monday, September 15th, 2008

I’ve been talking with some folks who are making the leap to Chicago - there’s of course Brian over at Director Sector who I’m excited to be collaborating with on a number of theater/web hybrid projects, and I was on the phone this morning with an electrician who’s moving to town this fall. Two of my younger sisters are also moving off or preparing for college, and considering all their options in a very uncertain time. In talking with all of them about the resources, networks and strategies available to someone joining a new community, I was reminded (and I hope have suitably warned them) about that rough year I had when first moving to town, living with my high school friend John in Bridgeport, picking up the odd design and the odd temp job. Not everyone experiences it, but those months spent disconnected from the community you’re living in can be so poisonous - or they can be renewing. Like that feeling when your broken bones are mending, the solitude of living solo in a new community is itchy because you’re healing. But when our perspectives are disconnected from the reality of our social environment, we’re unable to act, we’re unable to engage, we’re unable to do the basic work of theater - connection.

I try not to push theater folk into coming to Chicago specifically, though I will lobby for it when the alternative is New York. For some, Chicago can be a familial network of artistic support, and for some, it’s a crowded game. I greatly admire folks breaking new theatrical ground like Cherubs Faculty Associate Paige Clark (who is starting a theater company in San Antonio) or Zachary Mannheimer’s continuing project with Subjective Theater Company, and their drive to build the Des Moines Social Club. My new ground to be broken has never been geographic, however - my life didn’t offer that option - and instead I’ve been interested and equipped to deal with structural changes and new ways of developing ideas, and that means testing those structures with as many contexts as possible. For me, Chicago is the lab in which I can play with structure, scale, and interconnectivity of how theater can work. And I’d be lying if I said that I’m ready to draw conclusions about those experiments yet.

Before I got connected with the theater community in Chicago, I had incredibly inaccurate and subjective opinions - both glowing and fearful - about how the theater community here operated. And like any flawed assumption that you use to cope with your situation, those opinions got reinforced as dogma and prejudice against/for this way of doing things or that way of doing things, and if you’re lucky, you get data later on that helps you break that prejudice down. No one is immune to the process of prejudice. It’s just how the human brain works. That’s the beauty of the scientific method, but of course there’s a problem - objectively analyzing social constructs like the impact of theater on a community is notoriously difficult.

As could be expected, I’m mulling over another spat of outlandish but perhaps fruitful argument generated by Scott Walters over at Theater Ideas. Given a context of pure theory, Scott is an inspiring academic guru of theatrical community organization, but in the time we face now - a time of political change that initiates a debate of social change, and a time where the arts face assault from a culture that wages unjust wars and lets entire cities drown - the practical needs of the theater community that I operate in are at odds with his divine fury in support of a “purer” theory-driven movement.

This feels instead like a time of realignment. The arts are about to lose their traditional government and grant funding left and right. We all know it, and I think it could even be seen as ultimately just - as long as the money goes to more worthy causes like education, alternative energy research, rebuilding and renewing the gulf coast cities, universal health care, and especially veteran’s medical and psychological care. Those are the things I’m willing to fight for funding for through whatever, not my own skin. I’ve been happy to see that most of us in the arts understand this and don’t make the mistake of clamoring to hang on to our existing models of funding. We instead say: Hey, let’s find a way to do our work - important work, dammit - that doesn’t burden the communities we are trying to serve. That to me is a simple and workable definition of this new model for theater that we’re seeking to articulate - a theater for every community, because of the community, but not draining that community.

Scott seems to get frustrated with realignment, because he feels he has done that work already. He makes regular, even daily calls of report, report, report our progress, and accuses the rest of the theater movement of generally lazy thinking. But if he is the overactive analytical left brain of the theater movement in this country, he’s in danger of letting the body of the movement get sleep deprived. The playwrights, designers, directors and technicians that blog along with him often act as the hands, eyes, and ears (and in the case of Don Hall, the asshole - kisses Don) of the theater movement - and we need our regular exercise and REM sleep.

What does that sleep look like in the theatrosphere? It looks like doing theater, and not always blogging about it. It looks like taking the time to think about the political and social crisis in this country and how our art should reflect the choices that people in our country are making now about our future trajectory. It looks like training ourselves by testing new articulations of old ideas (what else is rehearsal for?) It looks like taking the theories of a new model of theater and testing them through a season selection, a rehearsal process, a design, a marketing plan, a critical review. It looks like retreating to the wilderness to reconnect with the real reasons to do this work. It looks like spreading the word out from our e-bubble and changing the cultural dialogue one artist at a time - which is 90% boring work and 10% hopeful inspiration.

Of course it’s working, since the theater community is so very small: I can see in the green room banter that there is a renewed consensus and commitment to finding a better way of connecting the community to the art that it wants and needs but doesn’t know how to ask for. No one, especially the regional theaters, think that the status quo is going to work for much longer - or that it’s working now. I hope that the work that Dan G. and I are doing with the CTDB - which is ultimately about collecting highly detailed information on a single community, albeit one Scott is sick of hearing about - show Scott that it’s not just his eyes that are open to the change that must happen if our work is to survive and matter and do some good for us and our neighbors. Scott regularly uses the contents of American Theatre Magazine as his canary in the coal mine for how successfully his model for truly regionalized theater is being implemented, and no wonder he’s frustrated. ATM is the public face of the TCG-flavored status quo, and he’s shown many times about how their skewed data analysis and commentary doesn’t typically do their data collection any justice. Policy formation always begins with an accurate census and assessment of community need, and if the little guy is to make the choice, they need the data in their hands, and they need to be empowered to analyze it themselves. If we seek to change our model, our way of working, we must apply a little bit of scientific process: we can work to collect empirical data, and use it to break down our prejudices and test our theories about art, artist, audience, and community. Because while we need dreams, theory and action to engage with our work, they all need to work in balance with each other and with the real world.

So don’t be ashamed to take a nap when you get tired. We’ll need you nice and rested and sharp for work tomorrow.

By Rote

Friday, August 29th, 2008

So Patrick said this:

There has been much discussion about the right of playwrights to demand adherence to every word and stage direction in their script. Some have gone so far as to claim that no-one has right of copyright on any aspect of production of their work except for the playwright. This growing movement of animosity against directors and designers should give one pause.

And Tony said this:

One clause that I can’t abide in a lot of non-licensing houses contracts is the one that states the playwright has authority to approve pretty much everyone working on a show. Because they are creative artists, the Dramatists Guild would have you think, they are the focal point of the creation of theatre. Everything onstage is their vision and everything is subservient to the writer.

But how creative is a playwright writing about–dare I say interpreting–their lives, current events, stories they’ve heard or come across? And how is this different from directors, actors, designers?

And Isaac said this:

There’s a number of separate issues this raises, and I think it conflates a couple that should be kept separate. The first one is simply the idea of gratitude and humility amongst collaborators. Couldn’t agree more. We are lucky to do this, and lucky to work with people who are also lucky to do this, …

To me, changing the text (and here I mean the spoken words, not the stage directions which is a separate and very muddy issue) of a play without the playwright’s permission is pretty near inexcusable. When we decide to do a script, we are agreeing to do the whole thing, and giving ourselves permission to change the text when we want to would open a whole Pandora’s Box that gets us very quickly down a slippery slope to censorship.

Now, it should be said that I work with Patrick, and indeed have collaborated with him on a project or two, so I’m sympathetic to what he’s saying here - I was there listening to the Horton Foote interview that inspired his post with him, and we compare notes a lot. So I understand his largely design and technical viewpoint and vocabulary and I have shared some common non-blogging experiences - including many times where a playwright has behaved in a way that damaged their own show. Or a director made choices that damaged a show. Or a designer made choices… well, you get the idea. I think we can all see these things coming, and sometimes the train wreck caused by ego or dogma is the only thing worth the price of admission. But it’s important to acknowledge that we all have blind sides to the ways that we can also be a hindrance to the process, and it’s often our professional dogma that creates those blinders.

Certainly a lot of the overreactive conversation that was generated from these posts - and which somehow both Patrick and Isaac tried to avoid - can be chalked up to the divisive mechanism that is blogging and commenting - it’s a rich topic with many facets and thus there was quite a bit of subject shift on to Horton Foote said this (he didn’t) or Copyright law dictates that. Blogs have agendas, and a lot of the conversation didn’t really gain traction.

What I saw here was a dawning understanding of how theater will be transforming during our generation. Playwrights are dissatisfied with the industry-standard process. Directors are dissatisfied. Designers and Technicians are dissatisfied. And dissatisfaction, as we all know, is a good thing to have in rehearsal for the real performance.

Tony followed up with a question that, I’ll be honest, bothered me a lot:

In the rhetorical battle for supreme dominance of theatre there are writers in one corner, directors in another, institutions in another, indy companies trying to hold down the fourth.

Where does that leave actors? Ya know, the only ones that actually are needed for theatre to happen?

Actors certainly have good reasons to be silent on this issue, since they like to work. I think that may ultimately speak to their foresight on the issue, which I’ll get to later. What bothers me about Tony’s question is that it continues the flawed assumption that the way to sustain the meagre power structure of theater is to separate playwrights, directors, performers, designers, and administrators into opposing camps that must check and balance with each other for artistic control. The underlying assumption that Patrick, Tony, and Isaac all seem to make for the convenience of making a point is that one can assume that any person filling a role such as playwright, director, designer, or actor, will be the primary or legitimate shepherd of the work. These guys don’t believe that those rules are absolute, I’m sure, and yet we seem to be separating the relationship of the playwright or the actor to their work to be fundamentally different from other artistic roles.

The person who should be allowed to shepherd the work is the person, collaborator, or team who is best able to understand and articulate the story through their craft, whatever it is. It can’t be assumed that the playwright will be that person, even if they wrote the words down. How often are the words in the way of telling the story? I have been in rooms where, objectively, the playwright is the one person who isn’t working to tell the same story as the rest of the team. And I understand how deflating that is, because I’ve been that person in the room as well. But in those cases the team is right to move the collective story forward. At least the playwright can license their work on to another theater and eventually see their vision realized. When my designs are ruthlessly cut - yes, sometimes without my knowledge or agreement - no one ever sees them and they cease to be. The work is lost. And if the work didn’t serve to tell that elusive story, it deserves to be lost.

Sometimes the story is best articulated by the audience. Batman & Robin remains one of my favorite yet still awful movies of all time, and it’s not because of the script, direction, acting, or those god awful costumes with latex nipples: It’s despite all that crap. It’s because I saw the movie in an empty theater with friends and we felt empowered to scream at the screen while the movie went on, creating a rich MST3K / Rocky Horror-esque performance to go along with the film.

And didn’t Brecht say something about that once?

I understand Isaac’s point that, well, free interpretation without notification is not how copyright works now. And that’s certainly a fair and accurate “best practices” point to make. But this was always a conversation about what should be, not what is today, so I feel like defying his impulse to quash this particular thread. This is a question of: What should be the policy that we fight for as we all journey together into uncharted waters of arts management in this nation’s history? When is the law or our personal dogma in the way of our work? I’d say: most of the time. I would like to work to make the law safe for artists to benefit from their work without being dogmatic about how a process is supposed to look or behave. One really promising area of exploration here is the emerging Creative Commons options for artistic licensing - a system that both protects the artistic intentions of artists while also allowing for financial protection and various levels of artistic freedom.

And so it’s ultimately it’s that gratefulness that Horton Foote has felt - the gratefulness that any of us get to collaborate with others who check our assumptions and push our work forward - that provides the richest environment for working. Gratefulness doesn’t mean complicity, and it doesn’t mean obedience, but it does mean respect. And when we are grateful for the presence of our collaborators, we drop the poisonous, clutching kinds of ownership and battle of ideas and the process gains a flow and a respect that serves the story. The process becomes less of a zero sum game and more like horticulture. Ideas grow in well-fertilized soil, and when shoots go off in the wrong direction, we don’t burn the plant with pesticide… we bend them back or trim them gently and let the damn thing continue to grow in a revised direction.

What I think Patrick was reacting to was that there are these emerging notions - or in some cases, entire schools - of self-righteousness in theater that make these odd claims along the lines of “where I stand is the center of the theatroverse.” There is this desire to create new paradigms for the theater, and those desires have begun spouting a whole bunch of inspiring but also scary-looking dogma. What I heard from Patrick was actually a call to reason - the fundamental idea that trust in collaboration - the most simple act of sharing ideas and impulses - and appreciation of that collaborative process will feed the work better than strict adherence to any given text, directorial theory, or design principle.

A while ago Isaac made the claim that the value of theater comes from collective imagination, and I have come to hold that as the fundamental principle behind effective theater - which I’ll define (poorly) as theater capable of changing a perspective. So: theater’s effectiveness isn’t generated by the words that the playwright selects for the play, or the way the actor says them, or the blocking and emotional beats that the director has arranged, or the music, scenery, lighting, costumes, puppets, projections or smells, or whether an audience member can sit without fidgeting for two hours. It is whether any of these people can for a moment create or spark an image in each others’ minds that makes the theater worth doing. And we should all find a way - and be permitted by a fair licensing scheme - to try to make those moments happen together.

Wonder Twins Activate! Form of: 2008-2009 Season Launch!

Monday, August 18th, 2008

Holy crap. August is inevitably a crazy month for a theater company, isn’t it? Time to get our acts together!

This two-week block marks the first real test of my retooling of the web presences of three storefront companies - not necessarily the graphics or layout of those sites, but the custom content management systems that makes the sites theoretically easy to update. Why bother? Well, my thinking goes: if a website is a mouthpiece for a company, you’d want to attach the mouth directly to the brain, not to some troll like me banging on his binary keyboard and mumbling something about “hexadecimal ftp bandwidth mumble grumble.” Blogs are a nice and easy way of making it easy for companies to speak about their work, but it’s the non-bloggable events in a theater company’s summer preproduction that really necessitate quick turnaround on the ol’ website: When a cast member has to leave a production because of a plum gig, when you confirm a space and production dates at the last possible minute, when you have to rearrange your season due to, oh, a rights granting service that isn’t communicating with another rights granting service.

All hypothetical examples, I assure you.

So I’m trying to delegate and train other folks in these companies a bit, because I’m beginning to realize that NOT everyone is comfortable with the webby language of things like FTP - and I’m seeing a need in theaters to have some training in this area. (I’m tossing around the idea of putting together some screencasts on this site for some of the basics, as I’ve been hugely indebted to the excellent Ruby on Rails Screencasts out there and want to share the love a bit. Post a comment if you’re interested in any topics in particular…)

Last week I met with Libby Ford and Rebecca LaDuke of Greasy Joan & Co., to train them to be able to update the company website as, well, the gods tend to laugh at our hubristic pre-season planning, and at some point they’re going to need to do it. And it’s been clear from the past year that you don’t want a lone webmaster in those moments, as they’re often unavailable.

The training session went really well, and it was like: Relief. On all sides. Libby and Rebecca are much more intuitive when it comes to the mission and the voice of the company, and hooking them up with direct access to change the language on the site was like blood returning to a limb that has fallen asleep: A little awkward, a little painful, but oh my god RELIEF.

Meanwhile, in Rogers Park: The Side Project has ALSO been running on all engines in preparation for the coming season. A major cleanup operation is underway thanks to our new production manager, Jeremy Wilson, including the furnishing of an improved green room in the upstairs space and a massive Yard Sale to clear out furniture from the storage space. (There is still some available, I’m sure, if you’re in need of chairs, tables, or artistically broken window casings) This past weekend has been about designing a big ‘ol brochure that highlights the FIVE resident companies doing work there this year: The Side Project, LiveWire, Idle Muse, Blackbird, and Rascal Children’s Theater, as well as Point of Contention, which is mounting one of my favorite social-responsibility-themed plays, Radium Girls. The brochure also highlights the emergence of a new approach to selling a season on a storefront level: A cross-company flex pass. Along the lines of the Looks Like Chicago season deal, it’s kind of a grab bag of theater. TSP will be offering two packages this season: A Side Project Flex Pass that gets you into one show each from Side Project, Live Wire, Idle Muse, and Black Bird, and a Rogers Park Flex Pass that gets you one show each from Side Project, Lifeline, Theo Ubique, and Bohemian Theatre Ensemble.

The challenge with that amount of programming, obviously, is keeping the dates straight. The Side Project’s new space has always been scheduled to within an inch of its life, but this year it feels like: Let’s make a template for production. Let’s make a template for marketing. Let’s make a template for box office. Let’s make a template to get the word out. Let’s use technology as a lever. So that we reinvent ourselves in our work, not in how we present that work to the world.

This theory seems to be working well for New Leaf this year as well. We’re seven over-booked people and so historically those kind of last-minute surprises have always felt like real damage rather than simple conditions in which we must work. This year, it’s about efficiency and agility and this word… “Leap.”

So today was about making the final decision about performance venue and announcing our season to the press and to the world via our website. There is always that last minute flurry of proofreading and copy polishing, like something out of The Front Page. Here’s my philosophy on writing marketing copy: I ultimately don’t like doing it, I’m not the best at it on my own, but I consider it a skill that I must cultivate to be able to invite people to see my work. In fact, I don’t think of it as marketing, since that kind of bursts my bubble. I think of it as language that is a public extension of the performance. And there’s thankfully a simple test for when copy is good and when it is bad: Adjectives and Adverbs = bad, Verbs = good.

Verbs leap off the page. Verbs distill meaning and pump your heart. Using descriptive adjectives in your copy is equivalent to using descriptive indication in your performance — audiences don’t believe TELLING, they believe DOING and LIVING.

So New Leaf tends to vet copy through the group, and as a group we’re starting to get excited about that part of the work: Finding the right language, the right verbs, the right articulation of this energy we feel as a company. No, it’s not the same kind of excitement that we have about the performance, but it’s a warm up to that performance… It’s like the trumpets blowing as we roll our pageant wagon into town, signaling that the players are on their way. We have to bring our energy and wits to that work as well. And since rolling the pageant wagon around is something we do all the time, often with moderate results, you sometimes get the urge to try a completely new tactic, to axe the wagon into little itty bitty toothpicks and buy something a little more snazzy. But you don’t, because this is the wagon you can afford. So it’s about finding the right crowd to roll the wagon through, the right thing to say as you walk through. And the only way to find that real and lasting connection with the crowd is to approach them with informed honesty. To be honest, to ask that one question you really want to ask, and hope that it is their question as well.

I felt this fear and excitement as we edited the website copy of New Leaf’s season announcement over Google Talk today, and we chose words that described how we felt about our final show of the season: An original work that we are developing as a company of performers and designers, The Long Count. It’s a leap of faith for us to trust our storytelling abilities and aesthetic to the extent that we promise to create a compelling story from our own framework. Since the voice of New Leaf at least for the moment is one of transparency, and honest self-analysis with our audience, we looked for words to communicate that fear but also our trust in our own abilities as artists. And we came up with:

“The Long Count will invite the company and our audiences to leap into the myriad possibilities revealed in the future we can’t foresee.”

There’s that word again. Leap. A Verb. A Verb that moves.

There are a billion choices like this that pop up every day in August. Where can we host our fundraiser? (”How about the Holiday Club?”) Who can we get to donate raffle prizes? (”Didn’t our pal DG just get an iMac and has an IPod touch he wants to give away?”) We need music. Where can we find music? (”My friend Mark Dvorak is a folk roots musician and he’s interested…”) And so we’re working this year on making those choices faster and with less trepidation: Trusting our instincts.

So good luck making your own choices as the season winds up… Like a spring with just a little too much tension.

Oh, and yeah, I was serious. Come to the New Leaf fundraiser FRESH! on August 27th for your chance to win an iPod Touch. It’s all the fun of an IPhone without a $90/month service plan.

How (and why) to write a Company Bible

Sunday, June 15th, 2008

Ever seen one of these? It’s a big binder filled with knowledge. Procedures. Contacts. Lists. Accessible Information.

In his big comeback post, Scott Walters illustrates very clearly the reasons for an artist to be proactively collecting and sharing the knowledge of what it is they do and the tricks and insights that make the work itself easier and more effective: knowledge is power.

… Those who wield power in the theatre — the administrators, the board members, the foundation staff — do read these studies, do recognize the value of the data and the ideas, and do put them into action — and that is how they maintain their power. They think more broadly about the art form. The result of lack of knowledge is a diminished power for artists, who give over control of their art to those who will take the time to study, to learn, to think.

The lifespan of an artist within a theater company is often a lot like the lifespan of a fruit fly. Artists often want to do one thing - say, perform - and get signed on to do that, and run box office, and figure out how to market a play, and raise money for that play, and keep the bathrooms clean… It’s tiring, and the passion for your work either carries you through the balogna or it doesn’t, and after five to ten years you start dreaming of a normal adult life that doesn’t involve begging and scrubbing and poverty.

For me, there is a lot of wasted energy in reinventing the wheel here. Let’s say a company is formed in 1983, and goes through five leadership cycles in that time. There’s a big difference in quality between the company with leadership that captures the collected knowledge of the company and the company that starts from scratch every time a company member moves on. It’s the difference between accruing institutional knowledge and burn out.

But when you get your feet wet, you’ll start to notice big challenges involved in passing complex knowledge structures on to a complete noob. Awful example from my own experience: Teaching a non-technical person how to mix their first musical. Let’s say your regular technical guru is moving out of town, and you have to basicially xerox them or face the loss of quality that comes with losing talent. There are two ways to go about this, neither of them ideal: You could label everything in the booth with a mountain of post-its and basically say “never touch this - or this - or this,” thereby simplifying the job. This definitely reduces stress in the training period, but it isn’t really a long-term solution - it cripples the student’s ability to explore and learn from mistakes over the long term. It leaves them to build their own foundation of knowledge, and it assumes that the choices you make in those final stressful and despairing moments of your tenure were the right decisions for the long term health of the company - which is almost never the case.

There’s another approach, akin to the development of a curriculum for self-study: the guru creates a comprehensive list of all the pieces of knowledge that one would need to do the job.

A) Acoustic Physics - How Sound Works
1) How sound waves mix in the air
2) The controllable properties of sound - Volume, Direction, Frequency, Timbre, Duration/Envelope,

B) How the Equipment Works
1) Microphone Pickup Patterns (what microphones “hear”)
2) Speaker Dispersal Patterns (cabinet distortion, directionality, phasing problems.
3) How Theatrical Sound Equipment can distort and shape sound waves
4) Mixer routing - Inputs, Faders, EQ, Inserts, Trim, Bus/Group Outputs, Auxillary Outputs

C) Cue Operation and Programming procedures
1) Mixer Manual - for Mute Scenes / VCAs or Scene Presets
2) Sound Playback Manuals - QLab, SFX, CD Players, etc.
3) MIDI and automation - getting equipment to trigger other equipment for simple show operation

D) Common “Gotchas”
1) Everything plugged in?
2) Everything plugged in in the right place?
3) Best signal testing practices - start at one end of the signal path and move carefully to the other.
4) The psychology of monitors and mic placement - getting the performers and the producers on your team with the common goal of the best possible audience experience (or, “If I turn up your monitor there, we either won’t hear you in the house, or we’ll hear you and squealing feedback”)

To be sure, each one of these items could be a dissertation in themselves, and this is more overwhelming for a blank slate student. However, it creates an ongoing resource for the student to explore and research over time and as their experience expands. It also doesn’t set a time limit on the training period - it allows peer-to-peer learning to continue beyond the tenure of the burnt-out ex-company member.

The MOST important thing is of course to create this knowledge resource well in advance of those often gut-wrenching final two weeks of a company member’s tenure. Capturing this information while stress is a factor is a good way to get a crappy knowledgebase. If you’ve ever been trained as a temp, you know what I’m talking about - If you need to know A - Z to properly do your job, some folks will teach you A (”Turn on your computer”) and then B (”This is the Power Button”) and then when that goes off without a hitch, they’ll spring Q on you (”And so then we just need to you to file the 990 Form with Accounting”) without explaining, oh, H (”Accounting is near the elevator”), or M (”990 Forms are tax forms for non-profits.”) or even C (”We are a company that audits non-profits”). And some folks assume you know too much and will rifle through the instructions for X-Z (”Just tell the president your progress by the end of the day.”) and they’re out the door. There is never enough time for the trainer to go through A-Z. And yet real damage happens to companies in both of those moments when A-Z isn’t effectively communicated or learned by the trainee. The corporate world can easily absorb that damage, but theater companies can often die off or suffer direly in fundraising in those moments when leadership changes.

So manuals can cushion the blow as the company grows - or even simply ages - and folks move on. Some of the manuals that I have written for The Side Project include:

  • How - and when - to update the website
  • Run Sheets - how to preset and run a particular show
  • Box Office procedures
  • How to share files over the internet so that group collaboration is less time-consuming
  • Brand manuals (use this font, use these colors, use this page layout, use this logo, and the branding rules that you can bend, break, and the ones you can never ignore)
  • Marketing distribution (a checklist of places to put posters and postcards)
  • Production Timeline & Checklist (what needs to get done, and when it needs to be done)

What I’ve learned about these documents is that they usually need periodic revision - so the best time to write them is as the processes are being put in place or being revised. By writing a manual as you perform the task, you can often do a better capture of clear step-by-step actions and have a better retention of all the dependent knowledge that is helpful in performing your role.

Treating manuals like a simple dumping ground of everything doesn’t work, though - they need to be more or less a complete overview of day-to-day operations, but not an exhaustive archive of everything that has ever happened ever. That’s too overwhelming to be useful. So some diligent and forward-thinking editing is always a useful habit to get into.

For these reasons, the ideal medium for a company knowledgebase is often a wiki - a living, interconnected document that allows certain basic knowledge resources to be outsourced to say, Wikipedia or other blogs & websites. Knowledge can also be organized into a structure to make critical data more clear and supporting data settle into nested structures.

At New Leaf, we’ve used a wiki and a company discussion forum in tandem for about three years, and it’s proven to work very well with our own human natures. Most day-to-day company discussion happens on the forum, filling the forum with a rich silt of acquired knowledge, planning, brainstorming, and chat. It’s almost a daily journal for most of us, a big net that captures all our ideas. We have also worked out a quick sorting and archiving process that we do as part of our production post-mortem process. When a particular nugget of knowledge from the forum discussion proves permanently useful, it finds a home somewhere in our company wiki - the repository of permanent knowledge for the company.

And on the wiki, the information is clearly organized for future company or board members. It kind of looks like this:

New Leaf Department Knowledgebase
Artistic
Play Readings
Marketing
Development, Fundraising & Grants
Production
Box Office

Agendas (these contain items that require discussion in our next face-to-face meetings so that everything gets captured)
Company Meetings
Production & Design Meetings
Marketing Meetings
Board Meetings

Meeting Minutes
Company Meeting Minutes
Post Mortem Minutes
Marketing Minutes
Committees Minutes

Timeline & To-Dos (Each of these is a calendar for each production with template dates, like “Opening -3 Weeks”. We just plug in the dates before each production, and voila, we have a list of everything we need to get done.)
Production Timeline
Box Office Timeline
Marketing Timeline

Knowledge Base
Knowledge Base - Web Tools, Important Contact Info, Stuff to Know in case of emergency
Company Bylaws
New Leaf Culture - The way we like to do things, and why
Production History
Who We Are - Mission, Vision, Values. Learn them. Love them. Live them.

Over the past few years, we’ve had the typical internal turnover at both companies that happens as artists grow up and live their lives - and new artists with fresh ambition pursue their artistic lives as a part of the company. The forum / wiki / knowledgebase process has proven its worth through the shifting membership to our newest company members. As they have time, or when they’re confused about how something works, our old discussions and accrued knowledge resources can be skimmed through and learned as needed. This is often an exciting process for a new company member, like opening up an old tome filled with old words and old thoughts. It is a training period filled with knowledge and cloaked in mystery. Can you imagine that in a corporate environment? Our old show notes create a clear picture of our context and our history - and steeping in that knowledge has helped us avoid the dangers of repeated mistakes, without limiting us to a knowledgebase of post its that limit the agility of our current operations. Understanding and remembering the old risks we’ve taken inspire better risks to be taken next time. I’d wager that our effective capturing of knowledge has helped us stretch our annual budgets as well, because we have a memory and a process that allows us to allocate money towards our artistic growth and our newest risks rather than sinkholes of productions past. Best of all, creating the knowledgebase was a dirt-simple, efficient, low stress, and even fun part of the process.

Scott’s speaking the truth again: the key to better lives for you professional artists out there is taking responsibility for your own artistic goals, and empowering yourself with the tools and the knowledge you need to achieve and reach beyond those goals. For me, the thing I needed was a way of remembering where I’ve been. Breadcrumbs along the trail, so to speak.

Context

Wednesday, June 11th, 2008

First of all, thanks to Jacob Coakley at Stage Directions magazine for the editor’s note that mentioned my Chicken of the VNC post - and more importantly the idea that sharing our skills and acquired knowledge is a worthwhile endeavor for us all. For any of you just joining me now from Stage Directions, check out more of my sound design goodie bag, and feel free to ask questions.

So Context. As in: the context that we operate from when we create artistic work or artistic commentary. And the context of others, and the context of others and the context of others. Thank you, THANK you, gentlemen, for sharing your context.

It is so helpful and enlightening to understand the background of an artist. Half the show for me is leafing through the program and remembering the last show or conversation I had with an artist and understanding the work that I see in the terms of what they’re working on and exploring now. Because of this habit, I’m a true fan in the Long Tail sense of the word of many actors and designers in Chicago, and I’ve caught some moments that I’ve carried as utterly magical that I think most audience members don’t normally appreciate - because they’re moments of improvised learning. By understanding the background of an artist, you can catch the moments when the artist suddenly “gets it,” and pushes past their previous limits. I don’t really enjoy divorcing the work from the artist. That feels like amputation to me.

I had a great first face-to-face conversation with Paul Rekk at the Jeffs last night, which I hope was helpful for both of us. His post a few days ago helped clarify for me the reasons for our divergence of perspective - we come from radically different backgrounds.

I grew up in Amherst, Massachusetts. The status quo there - the one I felt compelled to rebel against as a teenager - was one of alternating impotent liberal wishful thinking and cutting 90’s progressive cynicism. Amherst, in case you’ve never heard of it, is famous for its five colleges in close proximity that you may have sensed recently in the shadows of Scooby Doo reruns, its horribly authentic yet utterly disconnected Belle, and the unfortunate human rights record of its namesake, the Honorable Lord Jeffrey. Most alarming to my adolescent brain was that most of the folks in this extremely politically active town ignored the basic precept of fellow Masshole Tip O’Neill: “All politics is local.”

In Amherst, all politics is International. The town is overrun by politically astute 18 - 24 year olds all running away from the demands of their families for the first time in their lives - and the professors and administrators that make a comfortable living off them. The local community might as well not exist as far as the colleges are concerned. I grew up a townie in a school filled with the sons and daughters of professors - which means I was on the empty pockets side of intellectual gentrification. I wrote my early plays about the old men in greasy spoon diners, trading the real wisdom of the world as the world sped up around them. The encroaching property taxes that made retirees leave their hometown after decades even went to prop up that old museum piece of New England democracy - our “functioning” public town meeting that ‘led’ our town through a process that resembled permanent filibuster, while the real power was held by a permanently appointed Town Manager. Imagine a City Mayor appointed for life! Oh wait… And most folks my age were too busy making a show of rejecting the idea of establishment and re-rejecting the disestablishment. So they’re all far too busy to engage with the actual establishment - they wanted nothing to do with local reform or local community. They would rather buy the Che Guevara t-shirts if you know what I mean.

And so of course I ran from my community in the end. I moved to Dallas and saw the most well-SUV’d part of Texas mobilize for the War on Terror by purchasing ever larger and more reckless tanks of gasoline while embracing a skin-deep caricature of patriotism. I watched my family with my electric binoculars fight to stay united, grow up, and not lose their homes to the social will of my hometown. And I found another family, an urban family, and a place where I felt useful. And that’s when I stopped my adolescent self-pity in the face of my own terror and self-recognition, and saw the poison I drank in each lost connection.

This is my context: I sense a deep hypocrisy in the cynicsm of willful disconnection and disassociation with those connections that exist between us. I deeply value progress, but the advocates of progress became in the nineties an incredulous kind of lazy and entitled. And then we saw the consequences of that half-assed progressivism - as part of the country claimed we never had any values at all and took over, running our values into the mud.

I think that’s turning around now, but we’re kidding ourselves if we think our generation isn’t going to face an onslaught of responsibility now that we’re taking over the wheel, institution by institution. I feel a call to service these days - to not repeat the mistakes of the village that raised me and taught me - how they forgot their roots and their neighbors in their push for progress - while also upholding the values of that village in the face of eroding American values and eroding American justice that we all feel. When I first moved to Chicago, I think I wanted to escape from the erosion of the places of my past - but even here, I don’t feel safe from eroding values and eroding justice. I don’t feel safe from complicity in the many injustices of this country and this world simply because I’m in a place where people share my values.

We’ve all felt that kind of powerlessness in our lives - the question of “why do this at all? I’m not arguing a legal case that will affect a life. I’m not fighting hunger or disease or poverty. I’m not relieving disaster victims.” Well, to disengage from that responsibility simply because we are powerless to fix large social problems as individuals is not a valid solution to me. In my context, the way to make an impact on the world is to practice connection. It is to practice and value detail in craft, to create quality in all our lives. This practice fights that sensation of powerlessness in a human-sized way, to create a real, vital community through our collective creative work and our ability to listen to each other. Communities are built individual by individual, and piece by piece - and it’s communities that have the ability to create change.

Death, decay, and destruction take care of themselves. Growth requires food, water, and a big bright light shining on it. In my context, if you’re not re-building, you’re damaging.

In my context, you can choose to create and support the craft of your peers and neighbors on a sustainable scale, or you can tear down and destroy - models, ideas, and work - and leave an empty shell of a wasteland. That’s not a clean slate as far as I’m concerned… It’s a world where positive energy was stopped and paved over by negative energy into a place where it couldn’t grow anymore.

And is the crux of some of our online arguments, no? In other contexts, harsh criticism is valued as pure truth. It’s valued that way because the folks who have that perspective have been witness to comfortable lies for too long. They see how cooperative initiatives can be co-opted by self-promotion, the PR game, and profit. In their context, the ultimate sin is self-censorship and watered-down art in the name of decorum.

I know that this hope for community and mutual support - not dishonesty, support - comes off as wishful thinking in our context-less world of the internet. Here in Chicago, where my Yankee roots don’t share a lot of the same background as the midwesterners who have had to tear down some actual injustice and external ignorant destructive forces to get to play in this White City, my all-for-one-and-one-for-all message comes up against some legitimately divergent viewpoints. Which is fair, and I’m eager to learn to be at better peace with it.

My context informs my work: The theater I have chosen to call my home has a very clear mission that speaks to these beliefs: we “create intimate, animate theatrical experiences which renew both artist and audience.” I also consider teaching and opening doors for younger artists or artists without my experience to be a cornerstone of my life’s work. Teaching for me isn’t about giving the right answer, it’s about asking the right question. It is about testing ideas, but also understanding them, supporting them and letting them thrive on their own terms.

So deliberation in the theatrosphere is not about finding the penultimate truth for me, because I don’t believe in those lofty ideas on a hill. I believe in perspective. I believe in seeing each other’s work, and seeing each other work. I believe in growing within and embracing our own context.

All politics is local.